My journey has been full of meaingful moments. My career in the Army, marrying the love of my life, and setting a new personal record in powerlifting; just to name a few. But more than the moments, it was the experiences with others along the way that made them special. Without the ability to put yourself in the shoes of others, how could we make meaningful connections in our world?

I have been lucky enough to find a career field that allows me to create small connections with all sorts of people. I stumbled upon User Experience Research & Design semi-accidentally with a course in my bachelor's studies, but instantly knew that it was perfect for my empathetic nature. A UXer gets to put both their analytic and creative sides to good use, all while creating a product that people will enjoy.

This is why I am finishing my Master's degree in Interaction Design and Information Architecture while my UX career continues. I look forward to continuing my future in the UX/UI Research & Design field, and I will always seek to hone my craft in an effort to create a better user experience for others.

Please continue scrolling to learn more about my previous work experince:

Experience

Air Force CyberWorx (Aleut)

UX Designer & Aleut Team Lead (2022-Present)

Executed effective and tailored UX/HCD campaigns for a variety of military stakeholders from discovery to design
Performed in-depth research from both primary and secondary sources to inform projects
Conducted extensive usability testing to obtain user feedback and iterate on solution design
Lead the Aleut contracting team of UX Designers and a UX Technical Writer

SocialSEO

Marketing Manager & UX Department Head (2021-2022)

Created and lead the UX department to improve clients’ on-site user experience
Created and executed full-funnel, multi-service digital marketing campaigns with a specialty in SEO, CRO, Link Building, and UX
Effectively and efficiently managed a multi-discipline team of experts, including SEO, SEM, Social Media, CRO, UX, Email, Content, Video, and Influencer specialists
Provided outstanding ROI for clients in the B2B, B2C, and eCommerce realms

U.S. Army

Cryptologic Linguist (2012-2018)

Signals Intelligence operator with a high degree of autonomy while collaborating with team leads
Proficient in Modern Standard Arabic, completing the Defense Language Institute course and all subsequent DLPTs
Regularly learned tactical technology systems to both utilize on missions and teach others to do the same
Received Army Good Conduct Medal

Education

University of Baltimore

MS in Interaction Design & Information Architecture

2021- Present
GPA: 3.67
Projected Graduation: Spring 2024

University of South Florida

BS in Information Studies

GPA: 3.31
Graduated: 12/2020

Skills

Active TS/SCI Clearance

Adobe Creative Suite

Axure

Facilitation

Figma

High-Fidelity Wireframing

Human Centered Design

Information Architecture

Low-Fidelity Wireframing

Project Management

Prototyping

Qualitative Research

Quantitative Research

Search Engine Optimization

Site Mapping

User Experience Design

User Experience Research

Workshop Design

Case Studies

My Portfolio

Air Force Cyber Career Field Development Team (DT) Board System

~300 person-hours saved per board held

Air Force Development Team (DT) boards are responsible for selecting the upper echelon of Air Force officers. Through a research effort combined with system design based off user design criteria, my Team and I improved both the efficiency and efficacy of the DT board process.

Member Operations Training Analytics and Reports (MOTAR)

Cost-avoidance of ~$6.75 million

Innovation is the conduit for so many meaningful ideas, but it is also important to identify programs that fall short of their proposed intent. Enter MOTAR, a research-heavy initiative culminating in a business case analysis lite to inform decision-makers of the Air Education and Training Command.

81st Training Wing

Facilitated 55 leaders to create 1 united vision

Maryland State Library knew their user experience, particularly surrounding navigation, was flawed and wanted data to back it up. Our Team siezed the opportunity to create an updated navigation structure to go along with a modernized UI.

About

UX Designer & Researcher